We’re proud of our team members, and we want everyone else to know how great they are. That’s why each month we talk with one of our employees to let them share how they shine in their role. This month, we’re talking with Emily Butterfield, one of our Innkeepers at Southmoreland on the Plaza and Oak Street Mansion.
What’s been your most exciting project recently?
We’re working on revamping our retail selection with new ceramic mugs and plush robes! We’re hoping to launch the new items in time for Christmas, which we’re very excited about!
How do you utilize our core values in your role?
I love finding new ways to do things and being creative with what we’ve been given in order to maximize guest satisfaction without accruing tons of waste. I think being resourceful is very important when running a business, to make sure everything we own has utility and that we’re being efficient and sustainable with all of our resources. Both Southmoreland on the Plaza and Oak Street Mansion have such rich histories, that we want to honor the vision from previous owners, while also updating the property and creating a better flow for our guests. Being resourceful with what has been passed down to us and finding new ways to utilize the relics from the past help us to do just that!
What have been some highlights during your time with Clemons?
One of my favorite parts of the job is that I get to work in such beautiful places – two gorgeous mansions from the turn of the century! I love meeting all of our guests and getting to play a part in making these inns so special. I’m really thankful for the team that we have right now and how hardworking everyone is, but also how kind and generous our staff is as well!
What’s the best place you’ve ever visited?
Gosh, this one is hard to answer. My favorite countries have probably been Nepal, Italy, Ireland, and Argentina. Although, a really unique experience I had was in northern Vietnam, as a last “hoorah” before moving out of Southeast Asia. I rented motorbikes with a few of my friends and we spent a week driving through the mountains of Ha Giang. Tourism hasn’t fully reached that area yet, so the only places to stay were in local people’s houses, English was barely used, and people were still wearing traditional dress. The food was amazing and the views were incredible!
